The Internal Revenue Service (IRS) recently announced plans to start requiring use of face recognition software for Americans looking to access their tax records online, and we’re incredibly concerned about it. Individuals will still be able to file their taxes without having to use the software for now, but to access their tax records, including tax credits and payment plans starting this summer, Americans will need to submit a biometric profile. As POGO has written previously, face recognition software is prone to error. It’s more likely to misidentify women and people of color, potentially creating obstacles more frequently for certain members of the population. Plus, the vendor the IRS plans to use for this, ID.me, has not been forthcoming about the way its software works. We sent a letter to the IRS on Friday urging the agency to cease deployment of face recognition technology until it can solicit input from civil liberties and technology experts. We’ll have more to come on this in the coming weeks. |